Home Emergency Cover for Holiday Chalet Owners
The home emergency policy that we provide for UK holiday chalet owners (UK properties only), will provide assistance to you in your home. We will respond with expert help if you suffer an emergency arising from an incident covered under this policy and send a contractor out who will take action to resolve the emergency. The purpose of the home emergency insurance policy is to work alongside your household buildings or contents insurance policy. Whilst we are happy to assist you in an emergency by sourcing a contractor, we aren’t able to provide you with help relating to day-to-day maintenance of your home and its contents. The UK holiday chalet emergency policy details are outlined below.
✔ No Excess To Pay
✔ Up to £1,000 per claim
✔ No call out charges
✔ Unlimited claims allowed
✔ Boiler breakdown included
Plumbing & Drainage
Leaks caused by the unexpected failure of the drainage system or internal plumbing (including central heating pipes).
Roofing
Emergency repairs following missing, broken or loose tiles causing internal water damage.
Internal Electricity
Covers your internal electrics supplying power to your home following electrical failure of at least one complete circuit.
Boiler Replacement Contribution
Contribution of up to £500 towards the cost of a brand-new like for like replacement upon production of an original receipt for payment.
Note: All cover is subject to terms and conditions.
Primary Heating System
Cover for the complete breakdown of the central heating system which results in the loss of heating and/or hot water.
Alternative Heating
We shall pay up to £50 towards the cost of alternative heating sources where these are deemed necessary in the event a claim has occurred.
Pest Infestation
Cover for the removal of certain types of pest infestation (such as a wasp or hornet nest, mice, rats or cockroaches) from the home.
Overnight Accommodation
Overnight accommodation only where it has not been possible to resolve the emergency following an accepted claim for emergency repairs by a contractor under another section of the policy and the home is rendered uninhabitable in the opinion of the Claims Helpline Service.
Contact Us
My Holiday Home Insurance
Assist Insurance Services Ltd
Royal House,
Queenswood,
Newport Pagnell Road West,
Northampton NN4 7JJ
Call Us
EXISTING CUSTOMERS
01604 946 787
CUSTOMER RENEWALS
01604 946 682
CUSTOMER CLAIMS
0344 856 2187