My Holiday Home Insurance Shortlisted For Three More Prestigious Insurance Awards

Following our recent success at the 2024 British Insurance Awards, shortlisted for three awards, and winners of the Customer Experience Award, we are delighted to announce that My Holiday Home Insurance (part of Assist Insurance Services Ltd)  have been shortlisted for three further awards at the 2024 UK Broker Awards under the following categories:

  • Customer Service Award
  • Personal Lines Broker of the Year Award
  • Digital Broker Award

About My Holiday Home Insurance

My Holiday Home Insurance is a traditional, independent and family-run leisure insurance specialist with 19 years’ experience and over 50,000 leisure policyholders.  We’re one of the UK’s leading providers of holiday home insurance and we deliver competitive premiums and comprehensive cover to holiday home owners.

We believe in traditional service values, where the customer lies at the heart of everything we do. We want your experience to be a memorable one and are committed to providing outstanding service to every customer, whether you’re contacting us for the first time, renewing your insurance or making a claim and this has been recognised multiple times by the insurance industry.

Our excellent service has already been recognised by the insurance industry on many occasions, a few weeks ago we won the ‘Customer Experience Award’ at the 2024 British Insurance Awards and in 2022 at the same event, we were announced as winners of two British insurance awards in one night, ‘Personal Lines Broker of The Year Award’ and ‘Customer Care Award’. We’ve received the ‘Insurance Times Claims Excellence Award’ for our handling of claims and the ‘2024 Platinum Trusted Service Award’ for consistently providing exceptional customer service. Each of these awards really is a true reflection of our commitment to outstanding customer service.

The Awards

The Personal Lines Broker of the Year Award

​​The Personal Lines Broker of the Year Award is one of the largest awards in the insurance sector designed to recognise and celebrate excellence and innovation within the UK insurance industry.

The Customer Service Award

​Providing an excellent level of engagement and customer experience at every point of the buying journey from marketing to sales to customer service.

Digital Broker Award

​​Providing effective and agile use of technology for our customers. This relates to the availability of our services out of hours, where customers can now renew their policies online and also obtain an insurance quote using our quote and buy online facility.

The award ceremony will take place on the 10th October 2024 at the VOX NEC, Birmingham London.

Please note that all insurance cover is subject to acceptance of terms and conditions.

This is a marketing article from My Holiday Home Insurance, a specialist provider of insurance for holiday lodges, holiday homesleisure homes holiday chalets and static caravans. Our team of experienced advisers are always happy to help, so for more information call our Northampton office on freephone 0800 988 0890.

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Published – 09/08/24