We have made the renewing of your holiday home insurance a whole lot easier.
We have made the renewing of your holiday home insurance a whole lot easier.
We have made the renewing of your holiday home insurance a whole lot easier.
1 - RENEWING BY PHONE
We always like talking to you, and we hope you like talking to us too. If you wish to discuss your insurance, alter or upgrade your cover, or merely want to renew over the phone, you can easily do this by calling us on our Renewals Priority Line 01604 946 682, or requesting a call back.
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2 - RENEWING ONLINE
If you wish to renew, and do not need to make any changes to your policy for the coming year, it is very easy and secure by doing so online. This facility is available 24 hours a day, 7 days a week. You can choose whether to pay by credit or debit card or opt for our instalment facility. Click the appropriate box below:
3 - RENEWING BY POST
If you wish to renew your policy by post, you can do so by paying by cheque, or our instalment plan. Merely complete the ‘remittance advice slip’ included within your insurance documentation. Please make any cheques payable to: Assist Insurance Services Limited, and please ensure that your policy number is on the reverse of the cheque. We will have enclosed a pre-paid addressed envelope with your renewal documents, if you have received your renewal by post.
4 - RENEWING BY BANK TRANSFER (BACS)
If you would like to renew your policy without making any changes, you can do so securely by BACS transfer. Please transfer this year’s premium which appears on your renewal invitation to:
Account Name: Assist Insurance Services Ltd
Bank: Virgin Money
Account Number: 41179073
Sort Code: 05-06-33
Please ensure you provide your Policy Reference Number as part of the transfer.
When will I receive my renewal invitation?
You’ll receive your renewal invitation by post or email 21 days before your current cover ends. Once you’re happy with the cover outlined, you can easily renew your insurance over the phone by calling our renewals priority line 01604 946 787, or you can renew online by clicking here.
When will I receive my renewal documents?
You will receive your new insurance documents within a couple of days of renewing your policy by post, alternatively if you renew online, you will receive your Leisure Home Insurance documents via email within a couple of minutes of renewing.
How can I change the cover before I renew my policy?
If you would like to add, remove or alter any cover before renewing your policy, just give our Customer Services Team a call on 01604 946 682, and they will be happy to help.
Can I renew my policy by Bank Transfer?
We are happy to receive your renewal premium via BACS transfer. Please use your policy/client reference number as the unique reference to help us identify your policy.
Company Name: Assist Insurance Services Limited
Account Number: 41179073
Sort Code: 05-06-33
Reference: Your Policy Reference or Client Reference Number
Please take care to use the correct reference to avoid a delay in renewing your policy. Once payment has been received you will then receive confirmation by email or post.
We are absolutely delighted to have been recognised once again by Feefo, for the service we provide to our customers. Feefo collects genuine reviews from our customers about the service they have received and our outstanding customer service was recognised when we were awarded the 2025 Feefo Platinum Trusted Service Award.
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