Preparing your Static Caravan for the Winter

If you are a static caravan owner, now is the time to prepare your caravan for winter.

We’re Winners of a UK Broker Award 2020

We are delighted to announce that My Holiday Home Insurance are winners of a UK Broker Award.

My Holiday Home Insurance Shortlisted for a UK Broker Award

We are delighted to announce that My Holiday Home Insurance have been shortlisted for a prestigious UK Broker Award.

My Holiday Home Insurance

COVID-19 Client Service & Support

We want to update you on My Holiday Home Insurance’s response to the global pandemic that is causing huge upheaval to the lives of all our policyholders, as it is for people throughout the world.

Gold Trusted Feefo Award 2020

My Holiday Home Insurance Receive 2020 Feefo Award

This month, My Holiday Home Insurance won the 2020 Feefo Gold Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Insurance News - WInter

Preparing your Leisure Home for the Winter

Your leisure home insurance policy is designed to protect you against risks of things happening suddenly which you could not have expected such as fire, theft, accidental damage, flood and storm.  In the winter months your leisure home can be very vulnerable, especially if it is not being used and can be damaged by the cold.  There are certain things you need to remember when closing down your leisure home for the winter to prevent things such as escape of water.

The cover you are provided for escape of water is designed to provide cover for damage to your property caused by water leaks. One of the largest risks of water occurs when you are away during the winter months when pipes can freeze and burst, causing significant damage to your leisure home.

Important things to remember

Between 1st November and 31st March both days inclusive, if your leisure home is left without an occupant for more than 48 hours you must drain down the entire water system as a precaution to prevent freezing and any potential damage this may occur. If your leisure home has a sealed heating system containing antifreeze then this does not need to be drained down but antifreeze levels checked annually and particularly prior to the period of unoccupancy. In addition, all water tanks must be emptied by leaving both hot and cold taps fully open with plugs removed throughout the leisure home.

Or

If you wish to leave the water supply turned on between 1st November and 31st March both days inclusive, you must ensure:

  • The entire home benefits from a heating system being gas or a geothermal or full electric system (not night storage heaters), fitted with automatic controls and a separate thermostat. The system must be set to operate continuously for 24 hours of each day (not controlled by a timing device) and the thermostat set to not less than 13 degrees Celsius and all internal doors must remain open throughout the leisure home and where fitted the loft hatch left open.

Or

  • If the heating system as described above is installed and additionally fitted with a ‘frost stat’ that is designed and installed to override all the heating controls, irrespective of their functional status, then this may be set to operate at no less than 4 degrees Celsius.

These things are very important and failing to comply with the requirements will result in loss or damage resulting from escape of water or burst pipes being excluded from your insurance.

It’s important that you read your insurance policy in full, along with the policy schedule to ensure that you are fully aware of the extent of the insurance cover, as well as the terms and conditions which are applied to your cover.

For similar topics like this or for general leisure home insurance information, please follow us on Twitter, Facebook & LinkedIn. You can also have a look through our website for more information.

Park Home Search

A New Way to Search for your Leisure Home

Park Home Search – A New Way to Search for your Leisure Home

Park Home Search is a free online service that connects both buyers and sellers of leisure homes throughout the UK and it’s completely free of charge to use. There are no costs to either a buyer or a seller and it’s the perfect place to find your new dream leisure home.

Whether you are looking for a leisure home in the North, West. East or the South of England searching for your new leisure home just got easier.  Park Home Search is the place to look if you are looking to find your new dream leisure home as there are hundreds of leisure homes for sale and you can browse 24 hours a day at your own convenience. If you are not able to find the leisure home you are looking for, you can register to receive information about new leisure homes for sale in some beautiful locations in the country, as and when they become available.

How Park Home Search Works.

Manufacturers and park operators add their new leisure homes available on Park Home Search. This is free for both manufacturers and park operators which encourages them to list as many homes as they have, as soon as they are available.  Buyers can search the website for their preferred leisure home according to their preferences and this can be filtered down to the location, type of home and whether they want to rent or buy the home.

Relax and let Park Home Search do all the work.

If you prefer, you can register your details with Park Home Search and your information will be passed on to the relevant park operators.  The park operators will contact you when new homes become available in your chosen location and all information is GDPR compliant, so your data is secure.

What’s the benefits for the seller?

Manufacturers can list as many leisure homes as they want, it’s completely free and park operators can advertise any plots they have available at no cost too. Open days and weekends are also advertised on park home search by manufacturers and operators, with the option to upload photos, brochures and videos about the leisure homes.  The manufacturers and park operators have complete control of their own information as they are able to list, amend, remove and update homes all using one easy form online. There is the great added feature where sellers of the homes receive email leads from potential buyers interested in their homes providing sellers with complete control.

With the above features and much more available to both buyers and seller of leisure homes, there are so many reasons to use Park Home Search.  So many are already taking advantage of this free service, so why don’t you!

For further information visit www.parkhomesearch.co.uk.

For similar topics like this or for general leisure home insurance information, please follow us on Twitter, Facebook & LinkedIn.

New 2019 policy

New for 2019 – Leisure Home Insurance Policy

Exclusively to My Holiday Home Insurance and new for 2019, we have enhanced our insurance policy to bring you better cover and even better value for money.

We always listen to our customers and review our insurance policy on a regular basis to ensure we are meeting the needs of leisure home owners.  With this in mind, we now bring you one of the most competitive and enhanced cover on the market with our new 2019 Leisure Home policy.

As specialists in the insurance sector and with over 13 years’ experience, we have tailored our insurance policy to meet the needs of our customers who own a static caravan, holiday lodge or leisure home in the UK.  With our new leisure insurance policy, you receive our highest ever level of cover, along with numerous choices of optional extra cover.  The optional extras we provide can be added to your standard cover to protect items such as decking, hot tubs, pedal cycles and sports equipment, just to name a few.  Our new leisure home insurance policy cannot be found anywhere else and offer you advisory cover to suit your individual needs, which means you only need to pay for the cover you require.

Outlined below is just some of the cover you can receive with our new 2019 insurance policy.

Insurance for static caravans and leisure homes (standard)

  • Maximum building sum insured increases to £120,000 (increased limits on sums insured).
  • New for old and market value cover policy now available on static caravans and leisure homes up to 20 years old.
  • Maximum contents sum insured increases to £25,000.
  • Accidental damage cover (when not let).
  • Up to £5million public liability cover.

Insurance for holiday lodges (standard)

  • Up to £500,000 buildings sum insured.
  • Up to £40,000 contents sum insured.
  • Up to £5million public liability cover.
  • Unlimited freezer contents cover.
  • Site clearance, transportation and re-siting cover.
  • Plus much much more…

Insurance for holiday lodges, static caravans and leisure homes (optional cover)

  • Accidental damage when let.
  • Malicious damage by tenants.
  • Sports equipment.
  • PLUS much much more…

Discounts Available:

  • No claims discount.
  • Over 50’s discount.
  • Voluntary excesses.
  • Age of home discount.

For more information about our cover, please click on the relevant link below:

Static Caravan Insurance

Leisure Home Insurance

Holiday Lodge Insurance

Alternatively, you can call 0800 988 0890 and speak to one of our specialist advisors.   To keep up to date with information about static caravans, holiday lodges and leisure homes, please follow us on Twitter, Facebook & LinkedIn.

Static Caravan Image

Maintenance Tips for your Static Caravan

Static Caravans can be both a great home to live in or a place to escape on holiday. However, like all homes regardless of structure, you will need to maintain it. Proper maintenance of your caravan will extend it’s life meaning you can enjoy it for longer!

So what do you need to do to ensure that your caravan is well maintained?

    • Make sure that you protect your caravan during the winter months. You should “drain down” the caravan, so that the water and heating systems will not be damaged by the cold when you are gone.
  • Turn off the supply of water and gas before you locate the external water drainage plugs. Once you have started to drain the water, you can turn on all of the taps and leave the inside plug holes open – just to make sure that there is no water left in the system.
  • Don’t forget to flush the toilet and make sure that all of the water has been officially drained from the cistern
  • You can also use compressed air to blow through the pipe-work, just to make sure that there is no remaining water that could potentially freeze.
  • You might also want to use a solution that is three parts water and one part anti-freeze. Put it through the drained system to further waterproof it.
  • It is also important to check the roof of your caravan for faults and blockages in the drainage system.
  • Make sure that you remove all debris from the roof, such as rotting leaves and degrading matter.
  • It is a good idea to blast the exterior with a pressure washer, or use a cloth and some soap to wash it down. This will help to avoid any damage caused by debris and build-up.
  • Always keep an eye on your caravan and inspect it frequently for rust and corrosion – especially if you own an older caravan.
  • It is also very important to make sure that your gas boiler is serviced annually – because if the boiler breaks while you are away from your caravan for the season, a lot of damage can be caused.
  • If your caravan uses a butane cylinder, you should watch out and make sure that the sealer washers do not need replacing.

Another important factor to consider is the security of your caravan.

Make sure that all of the doors and windows on the caravan have security devices – and you may even want to consider investing in an alarm. It is advised that you take all contents of worth home with you if your caravan is for holiday use.

This is a marketing article from My Holiday Home Insurance, a specialist provider of insurance for holiday homes, leisure homes, holiday lodges and static caravans. Our team of experienced advisers are always happy to help, so for more information call our Northampton office on freephone 0800 988 0890.

To stay up to date with similar topics, please like and follow us on LinkedIn, Facebook and Twitter.

My Holiday Home Insurance Awarded Feefo Gold Trusted Service Award 2019

My Holiday Home Insurance is proud to report that we have been awarded a Feefo Gold Trusted Service Award 2019 in recognition for the excellent customer service we provide to our insurance policyholders. 

My Holiday Home Insurance have been providing specialist leisure insurance cover for holiday home and lodge owners for the past 13 years. We’re one of the UK’s leading providers of holiday home insurance, providing you with a personal service that comes with total peace of mind.   We are a family-run business and believe in traditional values where customer service lies at the heart of everything we do. Every member of our team is dedicated to excellent customer service and providing each customer with the very best customer experience, from the moment you first ask for a quote, through to renewal.

The Feefo Gold Service award is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. Those that meet the high standard, (based on the number of reviews they have collected, and their average rating), receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As

all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service. My Holiday Home Insurance met the criteria of collecting over the required number of reviews between January 1st 2018 and December 31st 2018, with a Feefo service rating of between 4.5 and 5.0.

Steve Leech, Director at My Holiday Home Insurance commented: “We are delighted to receive this award from Feefo.  As a specialist insurer in the leisure industry, we ensure that we provide comprehensive cover with the flexibility to meet individual needs. We’re committed to delivering outstanding service in order to provide great experiences to all of our customers, who are the most important judges of what we do and this award recognises that achievement. We understand how important it is for us to listen, understand and respond to all our customers and this is reflected by our ratings on Feefo.”

Congratulating My Holiday Home Insurance on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”

To be recognised by Feefo for the service we provide to our customers is outstanding and this award is a true reflection of our commitment to customer service.  We are absolutely delighted with the Feefo awards and we would love to help you save money on your holiday home insurance renewal, while providing you with excellent customer service. Speak to one of our specialists today by calling 0800 988 0890.

Take a look around our website for more information on holiday home insurance and holiday lodge insurance. To keep up to date on similar topics like this follow us on Twitter, Facebook & LinkedIn.